Privacy Policy

Who we are 

Maiden Castle Farm is committed to protecting your privacy. For any questions, contact .

What data we collect 

We may collect your name, email, phone number and information about the tickets you have ordered when you make a booking, contact us or sign up for email updates.

Why we collect your data 

We use this data to respond to enquiries or send event updates. Our lawful basis is your consent (for marketing) or our legitimate interest in responding to people who buy tickets or contact us.

How we use and store your data

Data is stored securely and not shared with third parties. We keep your data for up to five years after your last interaction, unless you’ve opted in to ongoing updates or request removal sooner.

International transfers 

Data may be transferred outside the UK/EU with safeguards in line with UK GDPR.

Cookies 

We use cookies, including Google Analytics, to improve your experience.

Your rights

You can request to:

Access your data
Correct inaccuracies
Erase your data
Restrict or object to processing
Transfer your data (where applicable)

Exercising your rights

Email and we’ll respond within one month. 

No automated decisions

We don’t use your data for automated decisions or profiling. 

Complaints 

Contact us first. If unresolved, complain to the ICO: 
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF 
Helpline: 0303 123 1113 | www.ico.org.uk